WEBVTT 00:00:08.050 --> 00:00:09.560 Thanks Alicia. 00:00:09.560 --> 00:00:11.060 This meeting of the Public Utility Commission 00:00:11.060 --> 00:00:13.220 of Texas will come to order consider matters 00:00:13.220 --> 00:00:15.170 duly hosted with the Secretary of State 00:00:15.170 --> 00:00:17.853 for Friday, March 12, 2021. 00:00:19.140 --> 00:00:20.160 I'd like to open the phone lines 00:00:20.160 --> 00:00:21.599 for public comment at this time. 00:00:21.599 --> 00:00:22.846 Alicia, can you please instruct callers 00:00:22.846 --> 00:00:25.493 how to get in the queue? 00:00:25.493 --> 00:00:26.770 Thank you, ladies and gentlemen 00:00:26.770 --> 00:00:28.230 if you wish to make public comment, 00:00:28.230 --> 00:00:31.430 please select one, go on your telephone keypad? 00:00:31.430 --> 00:00:32.660 You may withdraw your question 00:00:32.660 --> 00:00:35.440 at any time as the window come in. 00:00:35.440 --> 00:00:39.620 If you pick up the handset before pressing the numbers 00:00:39.620 --> 00:00:41.097 once again, if you wish to make public comment 00:00:41.097 --> 00:00:43.543 please, like one and zero at this time. 00:00:44.403 --> 00:00:46.081 Please keep everyone to two minutes. 00:00:46.081 --> 00:00:49.623 Steve we can be respectful of everyone's time. 00:00:49.623 --> 00:00:51.373 Thank you. Yes, sir. 00:01:05.102 --> 00:01:06.540 It's definitely a moment while we gather 00:01:06.540 --> 00:01:08.083 I did this thing. 00:01:09.390 --> 00:01:12.140 (pages flipping) 00:01:28.657 --> 00:01:31.463 Can our first comment come from the line of Al Hartman. 00:01:33.630 --> 00:01:36.700 Yes, thank you very much, Mr. Chairman, 00:01:36.700 --> 00:01:39.190 I'm Al Hartman, the CEO chairman of the board 00:01:39.190 --> 00:01:42.883 of Hartman Income Rate, commercial property owner, 00:01:45.707 --> 00:01:48.890 that with 50 properties across Texas 00:01:50.210 --> 00:01:53.100 and Mr. Chairman, one of our first properties 00:01:53.100 --> 00:01:55.200 received an energy bill last month. 00:01:55.200 --> 00:01:58.220 It should be billed $30,000 in a month. 00:01:58.220 --> 00:02:03.220 It was billed at 19 times out of mouth $609,000. 00:02:03.760 --> 00:02:07.300 And that only covers the beginning of a high cap period. 00:02:07.300 --> 00:02:08.557 Through Monday the 15th. 00:02:08.557 --> 00:02:11.460 And our industry, expensive like these are typically 00:02:11.460 --> 00:02:13.650 paid by the tenants. 00:02:13.650 --> 00:02:16.790 We are also concerned with a high burden 00:02:16.790 --> 00:02:21.790 of the REPs will lead to customers paying higher rates 00:02:22.220 --> 00:02:25.550 and half REPs are gonna go out of business. 00:02:25.550 --> 00:02:26.950 We don't know what this whole impact 00:02:26.950 --> 00:02:29.260 will be on our properties for even another two weeks. 00:02:29.260 --> 00:02:30.230 We still don't know. 00:02:30.230 --> 00:02:33.270 Haven't seen our bills cut off the week before the storm. 00:02:33.270 --> 00:02:34.300 We don't even know what the whole 00:02:34.300 --> 00:02:35.133 but how bad it's going to be. 00:02:35.133 --> 00:02:39.930 But we think I might be in the 10s of millions of dollars 00:02:39.930 --> 00:02:42.260 despite aggressive cuts to cut consumptions 00:02:42.260 --> 00:02:44.480 that our buildings during the winter storm 00:02:44.480 --> 00:02:49.000 or these scenarios put us at a loss of 10s of millions. 00:02:49.000 --> 00:02:51.280 And so we're so grateful to believe the state 00:02:51.280 --> 00:02:54.100 legislator make us issue in emergency 00:02:54.100 --> 00:02:55.480 by solving the problem. 00:02:55.480 --> 00:02:56.750 It's going to take time 00:02:56.750 --> 00:03:00.430 and I was going to take the maker's problem harder to solve 00:03:00.430 --> 00:03:01.620 and the more time goes 00:03:01.620 --> 00:03:04.630 by make the problem harder to solve. 00:03:04.630 --> 00:03:07.810 So yesterday we provide a five point plan 00:03:07.810 --> 00:03:11.310 of action to the Commission and key leaders 00:03:11.310 --> 00:03:16.070 in the house and Senate who free all transactions, 00:03:16.070 --> 00:03:19.790 terminations and Teles for seven day period were raised 00:03:19.790 --> 00:03:23.730 at their highest and above previous cap levels. 00:03:23.730 --> 00:03:27.340 The phrase should last for 90 days, these requests 00:03:27.340 --> 00:03:31.860 are in the boundaries of ERCOT CAC and to the PUC rules. 00:03:33.040 --> 00:03:34.400 The corrections by recommended 00:03:34.400 --> 00:03:37.350 by M N I M M are a top priority 00:03:37.350 --> 00:03:41.770 but that's just the fair, absolute bare minimum 00:03:41.770 --> 00:03:46.070 because Mr. Chairman, what happened here is that 00:03:46.070 --> 00:03:51.070 you had a software glitch Monday and you did, you did not... 00:03:51.310 --> 00:03:52.750 You tried, you had to intervene 00:03:52.750 --> 00:03:54.020 because it was software English. 00:03:54.020 --> 00:03:56.050 You had an immersion meeting Monday night, 00:03:56.050 --> 00:03:57.157 nobody I we so think 00:03:57.157 --> 00:04:00.180 nobody could attend the rules were changed 00:04:00.180 --> 00:04:01.620 in the middle of the game. 00:04:01.620 --> 00:04:05.040 And we're not Mr. Chairman, we're not changing the rules. 00:04:05.040 --> 00:04:09.280 We should be able to rely on sound policy. 00:04:09.280 --> 00:04:12.220 We need to do the right thing per Dan Patrick. 00:04:12.220 --> 00:04:14.180 We needed to do the right thing. 00:04:14.180 --> 00:04:18.060 And the generators failed as a group. 00:04:18.060 --> 00:04:19.410 They failed us as a group 00:04:19.410 --> 00:04:23.673 and they created a scarcity 100%. 00:04:24.637 --> 00:04:27.400 And so they failed to produce, but they got those 00:04:27.400 --> 00:04:31.965 the generators failed to produce but got the windfall. 00:04:31.965 --> 00:04:34.489 That was my statement, Mr. Chairman 00:04:34.489 --> 00:04:36.357 and I like to open it up to questions. 00:04:36.357 --> 00:04:38.320 Thank you so much, sir. 00:04:38.320 --> 00:04:40.053 I really appreciate your comment. 00:04:41.040 --> 00:04:42.200 You know, as I've said before 00:04:42.200 --> 00:04:46.140 and I want to repeat to you that limiting the impact 00:04:46.140 --> 00:04:48.780 of this to rate payers is our biggest concern. 00:04:48.780 --> 00:04:52.245 And I know that's the biggest concern of legislature. 00:04:52.245 --> 00:04:57.220 So thank you for your engagement on your filing yesterday 00:04:57.220 --> 00:05:00.460 about the freeze I was in the Capitol all day. 00:05:00.460 --> 00:05:01.683 I didn't have time to review it. 00:05:01.683 --> 00:05:02.516 I'm going to look at that 00:05:02.516 --> 00:05:04.610 and give it serious attention that it deserves. 00:05:04.610 --> 00:05:06.613 Thank you very much. 00:05:06.613 --> 00:05:08.140 Thank you, any other questions, Mr. Chairman. 00:05:08.140 --> 00:05:08.973 Thank you very much. 00:05:08.973 --> 00:05:09.963 Any other questions? 00:05:10.970 --> 00:05:11.803 No, thank you. 00:05:12.750 --> 00:05:13.600 I appreciate you. 00:05:13.600 --> 00:05:16.449 God bless you and have a great hearings morning. 00:05:16.449 --> 00:05:17.417 Thank you, sir, thank you. 00:05:19.660 --> 00:05:21.390 And next public comment comes out. 00:05:21.390 --> 00:05:24.563 Elias, Carol, please go ahead. 00:05:26.180 --> 00:05:28.590 Yes, good morning Chairman to Andrea. 00:05:28.590 --> 00:05:30.763 This is Carol, which is speaking. 00:05:31.870 --> 00:05:36.700 I am the retired executive director of Texas Rose 00:05:36.700 --> 00:05:39.450 and I worked with Texas Legal Services Center 00:05:39.450 --> 00:05:43.760 on the residential consumer request for emergency relief 00:05:43.760 --> 00:05:48.760 that was filed on March 2nd, with ART, Texas, ART taxes. 00:05:52.260 --> 00:05:55.600 We filed a request because we wanted the Commission 00:05:55.600 --> 00:05:59.050 to prevent residential consumers 00:05:59.050 --> 00:06:01.900 from experiencing unnecessary costs 00:06:01.900 --> 00:06:05.243 and financial difficulties because of the winter storm. 00:06:06.080 --> 00:06:08.333 This is after the dive they're making. 00:06:09.300 --> 00:06:10.670 The storm is over 00:06:10.670 --> 00:06:13.433 and there is still a big mess to clean up. 00:06:14.981 --> 00:06:17.460 Some customers received a monthly electric bill 00:06:17.460 --> 00:06:19.320 for thousands of dollars. 00:06:19.320 --> 00:06:21.460 Customers have reps that are filing 00:06:21.460 --> 00:06:25.273 for bankruptcy and are in financial default that are caught. 00:06:26.150 --> 00:06:28.170 I see the Commission pay a lot 00:06:28.170 --> 00:06:31.900 of attention to the problems of the generators and the rest. 00:06:31.900 --> 00:06:34.310 I don't see the Commission paying attention 00:06:34.310 --> 00:06:37.393 to the issues faced by residential customers. 00:06:42.840 --> 00:06:44.300 I've heard through the grapevine 00:06:44.300 --> 00:06:46.880 that the residential request has not been viewed 00:06:46.880 --> 00:06:50.150 as necessary because residential customers 00:06:50.150 --> 00:06:51.900 have not been coming forward 00:06:51.900 --> 00:06:55.630 expressing the problems we seek to resolve. 00:06:55.630 --> 00:06:57.860 Well, this is the same thinking that led 00:06:57.860 --> 00:07:00.690 to the near collapse of the ERCOT grid. 00:07:00.690 --> 00:07:04.710 Let's only plan for what we know is going to happen. 00:07:04.710 --> 00:07:08.180 Not long residential customers should be held captive 00:07:08.180 --> 00:07:11.573 in this supposedly competitive market because of this. 00:07:13.211 --> 00:07:15.720 That's not why residential customers should be settled 00:07:15.720 --> 00:07:19.930 with longterm financial injury because of this disaster. 00:07:19.930 --> 00:07:23.440 We did our best to present straight forward recommendations 00:07:23.440 --> 00:07:26.400 to the Commission for immediate action. 00:07:26.400 --> 00:07:30.510 And I asked you to take action on our request today. 00:07:30.510 --> 00:07:33.150 That concludes my comments that I have, 00:07:33.150 --> 00:07:36.350 a couple of questions that I think the Commission 00:07:36.350 --> 00:07:39.230 should be answering actively and publicly 00:07:39.230 --> 00:07:41.370 for residential customers. 00:07:41.370 --> 00:07:46.090 And those questions are when I read files for bankruptcy 00:07:46.090 --> 00:07:49.670 what does this mean for residential customers? 00:07:49.670 --> 00:07:53.050 If a residential customer owes the defaulting rep money 00:07:53.050 --> 00:07:56.020 what happens to this debt? (phone ringing) 00:07:56.020 --> 00:07:59.596 Is it possible for switch hold to these customers 00:07:59.596 --> 00:08:02.360 when their account is moved to poller? 00:08:02.360 --> 00:08:05.150 What price can residential customers expect 00:08:05.150 --> 00:08:07.500 to pay on polling rates? 00:08:07.500 --> 00:08:11.720 Well, any residential customers be placed on indexed rates 00:08:11.720 --> 00:08:14.870 because of charges incurred on index rate plans, 00:08:14.870 --> 00:08:16.700 there have been social media reports 00:08:16.700 --> 00:08:18.940 of extending different payment plans out 00:08:18.940 --> 00:08:21.370 for as long as 10 to 20 years. 00:08:21.370 --> 00:08:24.130 How is this fair to place a switch hold 00:08:24.130 --> 00:08:27.520 on residential customers for 10 to 20 years. 00:08:27.520 --> 00:08:31.510 Why shouldn't these customers be free to Twitch? 00:08:31.510 --> 00:08:33.153 This concludes my remarks. 00:08:34.760 --> 00:08:39.027 Carol, thank you so much for all that you do and me. 00:08:40.184 --> 00:08:42.352 (indistinct) 00:08:42.352 --> 00:08:44.852 (phone alarm) 00:08:51.032 --> 00:08:51.865 Carol thank you so much 00:08:51.865 --> 00:08:54.220 for all you do on behalf of customers. 00:08:54.220 --> 00:08:56.373 I do appreciate it. 00:08:57.490 --> 00:08:59.180 You were right that they... 00:08:59.180 --> 00:09:00.650 We hear a lot from customers 00:09:00.650 --> 00:09:03.960 but you're right with the vast majority don't contact us. 00:09:03.960 --> 00:09:07.110 And so the work you do to advocate 00:09:07.110 --> 00:09:10.360 in favor of them is very valuable to me. 00:09:10.360 --> 00:09:12.600 I have been getting a lot of contacts for them 00:09:12.600 --> 00:09:16.790 you know, lately obviously, and I engaged that I can. 00:09:16.790 --> 00:09:18.820 It's very helpful to have you advocating 00:09:18.820 --> 00:09:20.093 on their behalf. 00:09:21.130 --> 00:09:22.680 Asking the questions you asked, 00:09:23.830 --> 00:09:25.150 I wouldn't want to answer them now. 00:09:25.150 --> 00:09:26.810 I want to say anything wrong and there's a lot 00:09:26.810 --> 00:09:30.110 of wrong information out there, but I will definitely 00:09:30.110 --> 00:09:31.850 we'll definitely communicate the answers 00:09:31.850 --> 00:09:33.698 to these with customers. 00:09:33.698 --> 00:09:34.531 The answers to that that I do know, 00:09:34.531 --> 00:09:39.531 think we're paying a lot of attention to customers in polar 00:09:41.870 --> 00:09:45.150 and so far we've managed to help them make sure they ended 00:09:45.150 --> 00:09:46.170 up in a great place. 00:09:46.170 --> 00:09:49.050 And I commit to paying attention to that. 00:09:49.050 --> 00:09:52.770 And my staff will too whenever there's bankruptcies or polar 00:09:52.770 --> 00:09:54.773 we work very hard to make sure 00:09:54.773 --> 00:09:57.290 that those customers landed a good spot 00:09:57.290 --> 00:10:00.200 with a retail electric provider who wants to keep them 00:10:00.200 --> 00:10:02.600 and therefore we'll charge them good rates 00:10:02.600 --> 00:10:03.950 and not abuse them. 00:10:03.950 --> 00:10:06.950 So I will commit to you that and move, push that information 00:10:06.950 --> 00:10:08.923 out to customers and continue to do so. 00:10:11.040 --> 00:10:13.490 Let's see, let me try to address all your points. 00:10:15.929 --> 00:10:17.529 I think that's it, thanks Carol. 00:10:20.580 --> 00:10:22.280 I kinda, it comes down the line 00:10:22.280 --> 00:10:23.893 as Christopher Sibley. 00:10:27.847 --> 00:10:30.460 Hi Commissioner, can you hear me? 00:10:30.460 --> 00:10:31.293 Yes I can 00:10:32.750 --> 00:10:34.770 Okay, thank you. 00:10:34.770 --> 00:10:38.150 I'm actually a retail residential customer 00:10:38.150 --> 00:10:43.150 who is on one of the wholesale index pricing plan. 00:10:43.430 --> 00:10:47.810 And I was also a customer during August of 2019. 00:10:48.680 --> 00:10:52.470 When we had the 9,000 megawatt pricing 00:10:52.470 --> 00:10:54.370 for a couple hours back then 00:10:54.370 --> 00:10:56.760 and I fully understood the risks going 00:10:56.760 --> 00:10:58.770 in through the lantern air. 00:10:58.770 --> 00:11:00.055 I expected to see some pricing 00:11:00.055 --> 00:11:04.620 that was on those cold winter mornings where you just 00:11:04.620 --> 00:11:06.773 had a more expensive price. 00:11:09.290 --> 00:11:14.290 What we saw was not a market-based pricing for four days 00:11:14.640 --> 00:11:19.640 but we saw, I don't know what you would call it 00:11:20.080 --> 00:11:23.903 but just government-mandated pricing. 00:11:24.929 --> 00:11:26.560 So my comments are going to be surrounding 00:11:26.560 --> 00:11:31.040 that my personal liabilities were almost $33,000 00:11:31.040 --> 00:11:32.720 for the week of the 15th. 00:11:32.720 --> 00:11:35.640 One of my normal electric bills, $150. 00:11:35.640 --> 00:11:36.960 I was using a credit card. 00:11:36.960 --> 00:11:38.950 So they able to store some of those costs 00:11:38.950 --> 00:11:40.401 on the credit card. 00:11:40.401 --> 00:11:44.210 One of my concerns is that people who had five 00:11:44.210 --> 00:11:47.970 to $10,000 charges and were using debit cards 00:11:47.970 --> 00:11:49.300 I'm not sure how they're gonna have to pay 00:11:49.300 --> 00:11:51.970 for their food or their rent the next month 00:11:51.970 --> 00:11:54.810 because that came right of their checking account. 00:11:54.810 --> 00:11:57.400 But anyway, moving on, I watched a couple of days 00:11:57.400 --> 00:11:59.720 of the Senate and House testimony 00:11:59.720 --> 00:12:04.140 it was hard to watch both, but I watched as much as I could. 00:12:04.140 --> 00:12:07.625 I understood that the CDC actions on the 15th 00:12:07.625 --> 00:12:09.567 or the order, or to try to get the generators 00:12:09.567 --> 00:12:13.420 online as much generation online as possible. 00:12:13.420 --> 00:12:16.840 What I learned from the ERCOT president testimony 00:12:16.840 --> 00:12:19.790 was that there were not any generators that were sitting 00:12:19.790 --> 00:12:24.790 on the side, everybody who was producing was producing. 00:12:25.500 --> 00:12:29.500 And if there were people on the sidelines 00:12:29.500 --> 00:12:33.380 they forced them into the market through the rough process. 00:12:33.380 --> 00:12:35.640 I'm not that familiar with the rough process 00:12:35.640 --> 00:12:36.940 but that was his testimony 00:12:36.940 --> 00:12:39.000 that he could have forced generators who were sitting 00:12:39.000 --> 00:12:41.560 on the sidelines in the market. 00:12:41.560 --> 00:12:45.160 And so being as a CDC mission is to protect customers, 00:12:45.160 --> 00:12:49.990 I just wanted to state that I think the actions on the 15th 00:12:51.840 --> 00:12:56.840 let customers like me unprotected instead of protected 00:12:57.580 --> 00:13:00.960 went into the situation expecting market-based pricing, 00:13:00.960 --> 00:13:04.203 and the market was priced around 12,000 per month 00:13:04.203 --> 00:13:06.770 or 1200 per megawatt. 00:13:06.770 --> 00:13:10.830 And we were less, very much unprotected 00:13:11.910 --> 00:13:14.460 which is outside of the mission of the POC. 00:13:14.460 --> 00:13:17.830 So that's what my comment wanted to be around. 00:13:17.830 --> 00:13:19.670 I understand that there's 28 senators 00:13:19.670 --> 00:13:22.230 and the Governor asking for repricing 00:13:22.230 --> 00:13:23.480 on some of the last couple of days 00:13:23.480 --> 00:13:27.913 of the storm after the EA three was over. 00:13:28.850 --> 00:13:33.640 And so what I'm gonna ask today is for the CDC to create 00:13:33.640 --> 00:13:38.640 an order for our costs to force them 00:13:38.650 --> 00:13:41.570 to reprice all of them, yours that were 00:13:41.570 --> 00:13:46.570 on wholesale index pricing back to $1,200 a megawatt 00:13:46.930 --> 00:13:50.990 for the duration of the DEA three 00:13:50.990 --> 00:13:55.990 instead of the 9,000 per megawatt, that the CDC mandated. 00:13:56.740 --> 00:13:58.717 I think it came up during testimony 00:13:58.717 --> 00:14:02.910 and several times that the market was at 4,000. 00:14:02.910 --> 00:14:05.410 Well, I'm sorry, not 4,000, 400 00:14:05.410 --> 00:14:09.080 at the beginning of the reprice. 00:14:09.080 --> 00:14:11.920 And I think that that consumers 00:14:11.920 --> 00:14:14.020 who were on wholesale index pricing plans, 00:14:14.910 --> 00:14:17.489 I think that's a fair price today. 00:14:17.489 --> 00:14:22.489 It's 1200 per megawatt and that's something that families 00:14:22.870 --> 00:14:27.550 and individuals can handle, but 9,000 per megawatt 00:14:27.550 --> 00:14:31.990 for four days, people can't pay that. 00:14:31.990 --> 00:14:35.490 And yeah, and that's not something that was even based 00:14:35.490 --> 00:14:37.150 upon the prices iteration, 00:14:37.150 --> 00:14:39.063 that was just government mandated. 00:14:40.430 --> 00:14:44.200 So one of the things I did also learn, and this testimony 00:14:44.200 --> 00:14:47.560 of the Senate was that the CDC has full authority 00:14:47.560 --> 00:14:51.990 and autonomy to direct her classes pretty much do anything. 00:14:51.990 --> 00:14:56.499 So I'm asking the PUC to create an order 00:14:56.499 --> 00:15:01.100 to reprice those meters about 40, 50,000 customers 00:15:01.100 --> 00:15:02.520 per the four days. 00:15:02.520 --> 00:15:04.700 And I understand that that's gonna be a lot of work 00:15:04.700 --> 00:15:06.977 but I see the importance, 00:15:06.977 --> 00:15:09.730 I came up with who those customers are 00:15:09.730 --> 00:15:12.040 and what they should revise too. 00:15:12.040 --> 00:15:14.600 But you saw that they did on Monday when they went in 00:15:14.600 --> 00:15:16.527 and made a code change and they tested it 00:15:16.527 --> 00:15:18.650 and they got it live in one day, 00:15:18.650 --> 00:15:21.380 they surely can handle this repricing. 00:15:21.380 --> 00:15:22.870 You know, they might not want to that. 00:15:22.870 --> 00:15:25.610 I'm sure that I see the apartments can handle it. 00:15:25.610 --> 00:15:26.540 That's all I have to say. 00:15:26.540 --> 00:15:28.224 Thank you for the time 00:15:28.224 --> 00:15:29.710 Thank you for the time, Chris. 00:15:29.710 --> 00:15:32.780 We obviously, there's a lot of attention being paid 00:15:32.780 --> 00:15:37.780 to the 40,000 wholesale index plan customers in the state. 00:15:37.780 --> 00:15:40.370 And it's definitely something we're watching. 00:15:40.370 --> 00:15:42.830 We are investigating those plans. 00:15:42.830 --> 00:15:46.079 The attorney general is point on this 00:15:46.079 --> 00:15:48.023 and definitely stands, 00:15:49.180 --> 00:15:51.970 has the resources and I'm watching that very closely 00:15:51.970 --> 00:15:53.530 and have offered our assistance 00:15:53.530 --> 00:15:57.410 in any way to your pre pricing comment. 00:15:57.410 --> 00:15:59.830 You know, unfortunately repricing can't help you. 00:15:59.830 --> 00:16:01.880 We're going to have to help you some other way. 00:16:01.880 --> 00:16:03.770 And the reason is gritty has gone. 00:16:03.770 --> 00:16:06.910 Those plans have left the market. 00:16:06.910 --> 00:16:10.000 And so I can't, they don't exist anymore. 00:16:10.000 --> 00:16:11.733 So even if I repriced, 00:16:12.690 --> 00:16:15.820 that money wouldn't go back to them and it wouldn't make 00:16:15.820 --> 00:16:18.570 it to you, but we're trying to help you in other ways. 00:16:18.570 --> 00:16:20.490 And I'm definitely gonna keep an eye on this. 00:16:20.490 --> 00:16:21.323 Thank you. 00:16:34.430 --> 00:16:36.420 Can I ask another question? 00:16:36.420 --> 00:16:37.253 Sure 00:16:38.728 --> 00:16:42.670 How do I stay plugged into say, 00:16:42.670 --> 00:16:43.503 you mentioned trying to help 00:16:43.503 --> 00:16:45.650 out in some other ways, and I understand 00:16:46.550 --> 00:16:49.420 that a repricing wouldn't help or I understand now 00:16:49.420 --> 00:16:54.310 because he said that I don't, I say, well then to 00:16:54.310 --> 00:16:56.840 what are some of those other ways that you're 00:16:56.840 --> 00:16:58.670 trying to help those customers? 00:16:58.670 --> 00:17:00.670 How do I stay plugged into what's going on 00:17:00.670 --> 00:17:03.093 and how to get information from that? 00:17:05.829 --> 00:17:07.320 I don't want to take your personal information 00:17:07.320 --> 00:17:10.080 over this open line, reach out to me 00:17:10.080 --> 00:17:13.020 or to our consumer protection division is step one. 00:17:13.020 --> 00:17:15.453 And we can keep you plugged in. 00:17:16.370 --> 00:17:18.600 And we're obviously gonna communicate 00:17:18.600 --> 00:17:19.940 with the public as we go through that. 00:17:19.940 --> 00:17:23.750 And so the attorney general, I'm sure you know, 00:17:23.750 --> 00:17:25.240 but outside of that, 00:17:25.240 --> 00:17:28.280 I've talked to a bunch of gritty customers 00:17:28.280 --> 00:17:31.200 and they most of them share with me that there's some, 00:17:31.200 --> 00:17:34.210 I think some Facebook page where they follow this 00:17:34.210 --> 00:17:38.250 and it's sort of a gritty customer Facebook support group 00:17:38.250 --> 00:17:39.830 and communication. Yeah, I'm on that. 00:17:39.830 --> 00:17:40.663 Okay, good. 00:17:40.663 --> 00:17:42.267 I think I'm aware of that. 00:17:42.267 --> 00:17:44.060 And so I know, I think we'll pay attention. 00:17:44.060 --> 00:17:44.940 I know that's out there 00:17:44.940 --> 00:17:47.283 and we can use that to communicate with you guys too. 00:17:49.280 --> 00:17:50.300 Okay, thank you. 00:17:50.300 --> 00:17:51.590 Okay, great. 00:17:51.590 --> 00:17:54.180 I'll send you an email then, but the follow up 00:17:54.180 --> 00:17:55.240 and I appreciate your time. 00:17:55.240 --> 00:17:56.140 Okay, thank you, 00:17:58.948 --> 00:17:59.920 Is there any other comment? 00:17:59.920 --> 00:18:01.770 Please, press one, two, zero at this. 00:18:02.875 --> 00:18:06.423 Any comment comes from our John Reds, please go ahead. 00:18:08.571 --> 00:18:10.450 Good morning, this is John Reds, 00:18:10.450 --> 00:18:11.283 I'm the Vice President 00:18:11.283 --> 00:18:13.853 with a property management corporations, 00:18:15.419 --> 00:18:18.750 I want to start off by saying that we support 00:18:18.750 --> 00:18:22.350 all the comments that Al Hartman communicated earlier 00:18:22.350 --> 00:18:25.500 at reviewed his requests for Commission action 00:18:25.500 --> 00:18:28.240 that he submitted, and we support all those points. 00:18:28.240 --> 00:18:30.840 I think they're very sound and very well thought out 00:18:32.640 --> 00:18:36.700 by way of a comparison, the effect that we've developed 00:18:36.700 --> 00:18:41.690 at our company, our customers last year, 2020 00:18:41.690 --> 00:18:44.870 we paid about 9.3 million and utility charges. 00:18:44.870 --> 00:18:47.490 We're looking at about 12 million just for the period 00:18:47.490 --> 00:18:52.390 of this severe event that in turn gets passed 00:18:52.390 --> 00:18:57.090 through in large part to tenants who are already struggling 00:18:57.090 --> 00:19:00.550 through the effects of the COVID over the last year. 00:19:00.550 --> 00:19:03.150 And so we've burst along for the last year. 00:19:03.150 --> 00:19:07.450 It says didn't have a PPP loans, disaster loans 00:19:07.450 --> 00:19:08.880 and now to get hit with this 00:19:08.880 --> 00:19:11.310 I think it's just gonna be a disaster 00:19:11.310 --> 00:19:14.730 for thousands of our small and mid-sized tenants. 00:19:14.730 --> 00:19:19.650 So I think the independent market evaluation 00:19:19.650 --> 00:19:22.640 that recommended a correction of the pricing at the end 00:19:22.640 --> 00:19:25.650 of the week needs to be done as a first step. 00:19:25.650 --> 00:19:29.180 And it needs to be even more done, frankly. 00:19:29.180 --> 00:19:30.210 I'm not sure how this is 00:19:30.210 --> 00:19:33.790 in price gouging under the emergency declaration 00:19:33.790 --> 00:19:36.010 and unjust enrichment is some 00:19:36.010 --> 00:19:39.160 of the pipeline companies, the gas providers 00:19:39.160 --> 00:19:41.770 and some of the generators. 00:19:41.770 --> 00:19:43.270 We've owned hotels in the past, 00:19:43.270 --> 00:19:46.930 and the minute there's a storm and an emergency declaration 00:19:46.930 --> 00:19:48.150 we get a fax or email 00:19:48.150 --> 00:19:49.960 from the attorney General's office telling us 00:19:49.960 --> 00:19:51.430 if we raise rates 00:19:51.430 --> 00:19:55.100 of hotel is going to be prosecuted for price gouging. 00:19:55.100 --> 00:19:56.690 I don't think you can raise rates 00:19:56.690 --> 00:20:00.390 like this in disaster and passing these expenses 00:20:00.390 --> 00:20:04.230 to customers and expect them to bear it. 00:20:04.230 --> 00:20:06.420 This needs to be fixed. 00:20:06.420 --> 00:20:08.510 The pricing needs to be corrected, 00:20:08.510 --> 00:20:10.740 errors need to be corrected 00:20:10.740 --> 00:20:14.120 or you're gonna have massive disaster 00:20:14.120 --> 00:20:17.580 among all the not only the rate payers, but the customers 00:20:17.580 --> 00:20:18.780 they pass it through to. 00:20:20.699 --> 00:20:22.930 That's the end of my comments today, thank you. 00:20:22.930 --> 00:20:23.800 Thank you, sir. 00:20:23.800 --> 00:20:26.693 I very much appreciate your comments. 00:20:27.580 --> 00:20:31.660 And again, something we're spending a lot of time worrying 00:20:31.660 --> 00:20:36.660 about and thinking about, and as to the price gouging point, 00:20:38.340 --> 00:20:40.770 it is my understanding, like I know this to be true. 00:20:40.770 --> 00:20:43.650 The Attorney General has opened an investigation 00:20:43.650 --> 00:20:47.620 into the point you made, and I have offered him 00:20:47.620 --> 00:20:49.940 and continue to offer him whatever resources 00:20:49.940 --> 00:20:51.540 this agency can provide to help. 00:20:57.190 --> 00:20:58.130 All right, thank you. 00:20:58.130 --> 00:20:59.130 Thank you. 00:21:02.266 --> 00:21:05.173 I think there are no further public comment. 00:21:05.173 --> 00:21:07.170 Thank you very much Alicia. 00:21:07.170 --> 00:21:12.170 Okay, we have no, I guess, 00:21:12.330 --> 00:21:14.610 I guess I'm walking through the Consent Agenda. 00:21:14.610 --> 00:21:16.373 I don't want a lot to be taken up. 00:21:18.534 --> 00:21:21.370 I have two project number five, one eight one two. 00:21:21.370 --> 00:21:22.743 This is storms. 00:21:24.970 --> 00:21:27.230 This is all I think the only project we'll be talking 00:21:27.230 --> 00:21:31.520 about today, we talked about this a little bit last time 00:21:31.520 --> 00:21:32.467 but I just want to say it again that we went 00:21:32.467 --> 00:21:36.030 through an emergency 00:21:36.030 --> 00:21:40.160 and staff performed excellently and on very short notice 00:21:40.160 --> 00:21:43.430 we had multiple emergency open meetings 00:21:43.430 --> 00:21:46.780 to address all the emergencies that were rising out of 00:21:48.780 --> 00:21:51.550 the physical harm that was happening to Texans. 00:21:51.550 --> 00:21:54.920 And then after that, the market problems. 00:21:54.920 --> 00:21:58.970 And so I'm very grateful for everyone acting that way. 00:21:58.970 --> 00:22:03.200 And you, it was really a lot of heroic actions by staff 00:22:03.200 --> 00:22:05.640 particularly the folks at the call center 00:22:05.640 --> 00:22:07.850 just working through Texans, 00:22:07.850 --> 00:22:09.640 working through Texans and so one at a time. 00:22:09.640 --> 00:22:12.140 And I know that was really difficult 00:22:12.140 --> 00:22:15.360 and heartbreaking, but we need to get back 00:22:15.360 --> 00:22:19.300 to a more deliberative mode now with the agency. 00:22:19.300 --> 00:22:24.240 And that means it means let's try to stop 00:22:24.240 --> 00:22:25.820 doing everything on an emergency basis. 00:22:25.820 --> 00:22:28.223 Try to get filings, try to deliberate more, 00:22:30.070 --> 00:22:31.830 hear from all sides. 00:22:31.830 --> 00:22:36.080 I at one point in the, I mean, it was necessary. 00:22:36.080 --> 00:22:38.850 I am not criticizing what we did, but I don't want us to get 00:22:38.850 --> 00:22:41.387 in the habit and realize, "Well, we did it that way." 00:22:41.387 --> 00:22:42.730 And that seems to streamline. 00:22:42.730 --> 00:22:43.563 Let's keep doing that. 00:22:43.563 --> 00:22:46.060 I wanna make sure we remember 00:22:46.060 --> 00:22:48.280 that this agency works best when it's a little breaks. 00:22:48.280 --> 00:22:51.300 So there's nothing particular that I'm pointing to. 00:22:51.300 --> 00:22:52.140 Now, I just wanna... 00:22:52.140 --> 00:22:53.690 I think we should all keep reminding each other, 00:22:53.690 --> 00:22:55.873 that let's get back to normalcy. 00:22:58.336 --> 00:22:59.470 So several items to sort through 00:22:59.470 --> 00:23:01.870 on our onboarding storm response. 00:23:01.870 --> 00:23:03.198 First, I wanna remind everyone 00:23:03.198 --> 00:23:04.670 that we have up to seven different projects 00:23:04.670 --> 00:23:07.983 to explore, particular matters related to the storm. 00:23:07.983 --> 00:23:10.960 I'll have Connie talk about them later, if that's okay. 00:23:10.960 --> 00:23:12.023 In the other meeting. 00:23:14.610 --> 00:23:15.860 Related to that, 00:23:15.860 --> 00:23:18.570 I got a letter from representative Vicky Goodwin 00:23:18.570 --> 00:23:21.640 and I'm very grateful for her engagement on these issues. 00:23:21.640 --> 00:23:23.560 One, she asked us 00:23:23.560 --> 00:23:25.470 about the Texas legal services filing 00:23:25.470 --> 00:23:28.770 that was actually addressed in comments just a moment ago. 00:23:28.770 --> 00:23:31.020 And I'll say the same thing I've been reviewing it. 00:23:31.020 --> 00:23:32.470 There's a lot of stuff in it. 00:23:33.767 --> 00:23:34.740 And they're interesting arguments 00:23:34.740 --> 00:23:36.483 and some stuff I think we can do some stuff. 00:23:36.483 --> 00:23:38.970 I think we might have need laws to do. 00:23:38.970 --> 00:23:41.620 I'm not sure, but we're still looking at that. 00:23:41.620 --> 00:23:44.740 So thank you for bringing that to my attention again. 00:23:44.740 --> 00:23:47.333 The other she addressed was people on life support. 00:23:48.188 --> 00:23:49.620 Apparently there's some accounts 00:23:49.620 --> 00:23:50.870 of people on life support 00:23:51.904 --> 00:23:53.530 that were not designated critical load. 00:23:53.530 --> 00:23:56.940 And therefore whose power was turned off during the storm 00:23:56.940 --> 00:24:00.080 which is obviously something that cannot happen. 00:24:00.080 --> 00:24:02.610 So I just wanna flag that issue. 00:24:02.610 --> 00:24:05.850 I know we have a project open already, 5188, 00:24:05.850 --> 00:24:07.670 which addresses making sure 00:24:07.670 --> 00:24:10.120 that our critical load is properly designated. 00:24:10.120 --> 00:24:12.170 And I just kindly wanna make sure 00:24:13.060 --> 00:24:15.350 that I assume this is on there, but I wanna make very sure 00:24:15.350 --> 00:24:18.400 that it is because I think it's an important issue. 00:24:18.400 --> 00:24:20.571 Absolutely. Thank you, Connie. 00:24:20.571 --> 00:24:23.600 And thank you representative Goodwin. 00:24:23.600 --> 00:24:27.940 Next, I have clean up items from last week. 00:24:27.940 --> 00:24:32.120 We had an order here that we did not get 00:24:32.120 --> 00:24:35.600 since the order of clawing back money from generators 00:24:35.600 --> 00:24:37.960 who failed to perform ancillaries, not failed. 00:24:37.960 --> 00:24:38.793 That's pretty wrong 00:24:38.793 --> 00:24:40.120 who did not perform the ancillary services 00:24:40.120 --> 00:24:41.290 that we paid them for, 00:24:41.290 --> 00:24:43.960 this was an issue we discussed and voted on 00:24:43.960 --> 00:24:45.390 I think last week 00:24:45.390 --> 00:24:47.860 but we didn't get the order signed before Shelly left. 00:24:47.860 --> 00:24:50.840 And so I'm gonna now sign one. 00:24:50.840 --> 00:24:51.860 That's just mine. 00:24:51.860 --> 00:24:52.693 And we'll go ahead 00:24:52.693 --> 00:24:54.740 and reissue that order under my signature. 00:24:56.770 --> 00:25:01.770 Next, last week, also we talked about 00:25:01.870 --> 00:25:04.970 how there were invoice dispute timelines 00:25:04.970 --> 00:25:08.300 at ERCOT that were jamming some people up 00:25:08.300 --> 00:25:09.870 because they didn't know if it was 10 days 00:25:09.870 --> 00:25:11.520 or it was longer period. 00:25:11.520 --> 00:25:16.110 And so or had asked us to issue an order 00:25:16.110 --> 00:25:18.830 clarifying and extending the shorter deadlines 00:25:18.830 --> 00:25:22.950 to give people a little more time to dispute their billing. 00:25:22.950 --> 00:25:25.477 And so I had the order here and it looks good to me. 00:25:25.477 --> 00:25:28.950 So I'm gonna sign that after the meeting as well. 00:25:28.950 --> 00:25:31.520 Sherry, can we just sort of knowledge 00:25:31.520 --> 00:25:32.830 there's a draft order filed 00:25:32.830 --> 00:25:35.440 or ancillary services and you're approving that order? 00:25:35.440 --> 00:25:36.770 Yes. And that there's 00:25:36.770 --> 00:25:38.700 a draft order on these invoice timelines 00:25:38.700 --> 00:25:40.274 and you're approving that one. 00:25:40.274 --> 00:25:41.640 That's a good way to do it. 00:25:41.640 --> 00:25:42.980 Thank you, Stephen. 00:25:42.980 --> 00:25:44.080 So yes we did. 00:25:44.080 --> 00:25:47.000 Steven did have these words filed. 00:25:47.000 --> 00:25:49.510 They did the docket so people can see them. 00:25:49.510 --> 00:25:53.460 And I approved both the order on ancillary services 00:25:53.460 --> 00:25:58.043 and the order extending invoices through timelines at ERCOT. 00:25:59.140 --> 00:26:03.820 Chairman, staff also recommends that archive issue 00:26:03.820 --> 00:26:07.300 a market notice describing the order 00:26:07.300 --> 00:26:10.190 and how they plan to implement any changes 00:26:10.190 --> 00:26:14.389 in the timelines in detail with, through a market notice. 00:26:14.389 --> 00:26:15.930 I think that's a great recommendation, Connie. 00:26:15.930 --> 00:26:17.320 So yes, I agree. 00:26:17.320 --> 00:26:21.420 ERCOT should issue a market notice as Connie described. 00:26:21.420 --> 00:26:22.253 Thank you. 00:26:23.760 --> 00:26:25.090 A third item we have before us 00:26:25.090 --> 00:26:29.490 is the topic of generator confidentiality. 00:26:29.490 --> 00:26:33.661 ERCOT asked generators to waive the 60-day visit. 00:26:33.661 --> 00:26:36.530 There's a 60 day confidentiality provision 00:26:36.530 --> 00:26:39.010 where the date on which generators ran 00:26:39.010 --> 00:26:42.698 and which ones didn't is confidential for 60 days. 00:26:42.698 --> 00:26:45.390 ERCOT asked generators to waive that confidentiality 00:26:45.390 --> 00:26:48.780 requirement and submit the data because this is an issue 00:26:48.780 --> 00:26:51.977 of public importance and we need that information 00:26:51.977 --> 00:26:53.420 and the public need that information. 00:26:53.420 --> 00:26:55.380 I get it already, obviously in the legislation. 00:26:55.380 --> 00:26:58.340 I think you can see that and the IMM can see it 00:26:58.340 --> 00:27:02.850 but there are academics at UT for instance, 00:27:02.850 --> 00:27:04.410 that are looking at this stuff closely. 00:27:04.410 --> 00:27:08.160 And I need them as many eyes on this as possible 00:27:08.160 --> 00:27:10.200 the best to figure out, to parse 00:27:10.200 --> 00:27:12.520 that the raw data and figure out what went best. 00:27:12.520 --> 00:27:15.610 And so I'm grateful to the generators that waived it 00:27:15.610 --> 00:27:18.920 but it looks to me like a lot didn't, 00:27:18.920 --> 00:27:20.910 not a lot, actually I think the majority did 00:27:20.910 --> 00:27:24.780 but some didn't I forget the number 80 and 80. 00:27:24.780 --> 00:27:28.430 And so we have an order in our docket 00:27:28.430 --> 00:27:31.370 that orders ERCOT to set aside 00:27:31.370 --> 00:27:33.970 that 60 day confidentiality provision. 00:27:33.970 --> 00:27:36.160 So that's not, it's no longer confidential 00:27:36.160 --> 00:27:37.560 and it will be posted the same way 00:27:37.560 --> 00:27:39.640 that he posted the other stuff. 00:27:39.640 --> 00:27:42.710 So that now all the generator outage data will be public 00:27:42.710 --> 00:27:44.410 and available on our past website. 00:27:45.330 --> 00:27:47.150 So that order is in our dockets. 00:27:47.150 --> 00:27:48.473 And I approve that order. 00:27:53.750 --> 00:27:57.680 Fourth, I want to encourage customer 00:27:57.680 --> 00:27:59.410 we've talked about this in the past, and I've talked 00:27:59.410 --> 00:28:01.110 about this a lot with legislators, 00:28:02.270 --> 00:28:03.960 we're communicating through all our outlets 00:28:03.960 --> 00:28:04.793 but I want to say it 00:28:04.793 --> 00:28:06.500 at an open meeting because it's important. 00:28:06.500 --> 00:28:08.460 I would encourage people to call your reps 00:28:08.460 --> 00:28:09.870 and get on it for a payment plan. 00:28:09.870 --> 00:28:10.820 I know it's scary. 00:28:10.820 --> 00:28:11.807 I owe money. 00:28:11.807 --> 00:28:13.660 And it was the last thing you want to do is pick 00:28:13.660 --> 00:28:14.493 up the phone 00:28:14.493 --> 00:28:17.580 and call someone you owe money to and know that sucks. 00:28:17.580 --> 00:28:20.050 But if you ignore it 00:28:20.050 --> 00:28:22.300 and we've seen this before the Commission, 00:28:22.300 --> 00:28:25.360 we failed Texans this way before in the past, 00:28:25.360 --> 00:28:30.030 when we issued no disconnect orders, it becomes very easy 00:28:30.030 --> 00:28:33.850 for people to deprioritize that bill, because you know 00:28:33.850 --> 00:28:36.640 your lights are cut off and that's the state right now. 00:28:36.640 --> 00:28:38.810 We've said, no, cut anyone off. 00:28:38.810 --> 00:28:41.227 And so I get that. 00:28:41.227 --> 00:28:42.060 You're going to de-prioritize 00:28:42.060 --> 00:28:43.830 that you can't let those bills accumulate 00:28:43.830 --> 00:28:45.070 because we've seen this in the past 00:28:45.070 --> 00:28:47.180 and people won't pay for six months and seven months. 00:28:47.180 --> 00:28:49.520 And then you have a $5,000 electric bill 00:28:49.520 --> 00:28:50.760 and it becomes a huge problem. 00:28:50.760 --> 00:28:53.090 So your reps, what do you keep you. 00:28:53.090 --> 00:28:55.690 They pay a lot of money per customer 00:28:55.690 --> 00:28:58.530 main advertising to bring customers in. 00:28:58.530 --> 00:29:00.090 They don't want to lose you. 00:29:00.090 --> 00:29:01.200 Please call them. 00:29:01.200 --> 00:29:02.880 They will set up a deferred payment plan 00:29:02.880 --> 00:29:05.970 that will help you out and you can get it sorted house. 00:29:05.970 --> 00:29:07.270 Please do that, thank you. 00:29:10.120 --> 00:29:12.093 Free project 51825, 00:29:13.710 --> 00:29:14.543 Here I want to go first. 00:29:14.543 --> 00:29:19.240 I wannna announce and thank Adrian, Brandon, Brad Jones 00:29:19.240 --> 00:29:24.240 who this agency has brought on and they will go over 00:29:24.390 --> 00:29:29.390 to ERCOT and make sure that this agency and ERCOT are rowing 00:29:29.480 --> 00:29:31.420 in the same direction when it comes to figuring 00:29:31.420 --> 00:29:35.050 out what went wrong and making sure it never happens again. 00:29:35.050 --> 00:29:36.580 Adrianne's position is director 00:29:36.580 --> 00:29:39.040 of her Cod countability rattled be working with her. 00:29:39.040 --> 00:29:41.113 I am so grateful to both of them. 00:29:42.589 --> 00:29:44.195 You know, they don't need this job. 00:29:44.195 --> 00:29:47.790 This is them Adrian was retired 00:29:47.790 --> 00:29:49.490 and but she happens to be 00:29:49.490 --> 00:29:52.010 one of the foremost experts on that, our top market. 00:29:52.010 --> 00:29:53.900 And I know she would rather stay in retirement 00:29:53.900 --> 00:29:57.420 and I begged her pleaded with her to come 00:29:57.420 --> 00:30:00.720 out and she was a public servant, like no other. 00:30:00.720 --> 00:30:03.520 And she agreed to do it for Texans. 00:30:03.520 --> 00:30:04.803 And so I'm so grateful to both of them. 00:30:04.803 --> 00:30:07.320 Brad is the same, but he doesn't need this 00:30:07.320 --> 00:30:09.570 and I'm going to keep them as long as I can. 00:30:09.570 --> 00:30:11.720 And I'm so grateful for the service, Texas. 00:30:13.960 --> 00:30:16.350 Connie, you I think you're out. 00:30:16.350 --> 00:30:18.860 Why once you please take us through the seven projects 00:30:18.860 --> 00:30:20.420 maybe more now that we have open 00:30:20.420 --> 00:30:22.770 and sort of give us a status report 00:30:22.770 --> 00:30:25.520 on the work that staff is doing. 00:30:25.520 --> 00:30:30.350 Absolutely, and for the parties reference the items 00:30:30.350 --> 00:30:35.340 I'm about to cover are filed both in 51825 and 51812 00:30:36.470 --> 00:30:38.190 as what we're calling right now, 00:30:38.190 --> 00:30:41.390 the roadmap to move forward. 00:30:41.390 --> 00:30:46.390 So essentially staff has heard, of course 00:30:48.389 --> 00:30:51.880 from individual consumers, the stakeholders in the market 00:30:51.880 --> 00:30:53.993 Commissioners, the legislature, 00:30:55.660 --> 00:30:58.583 any number of interested parties, 00:30:59.520 --> 00:31:03.760 we've tried to categorize the types, 00:31:03.760 --> 00:31:07.270 the topics that we'll be looking into going forward, 00:31:07.270 --> 00:31:10.170 how we make sure this never happens again 00:31:10.170 --> 00:31:14.590 and I've provided a memo address to you. 00:31:14.590 --> 00:31:18.630 And to those interested parties scoping the very 00:31:18.630 --> 00:31:21.520 broad areas that these cover. 00:31:21.520 --> 00:31:25.190 And I would like to note, and it does say in the memo 00:31:25.190 --> 00:31:29.740 that these are not a one-to-one correlated 00:31:29.740 --> 00:31:31.853 with individual Commission projects, 00:31:32.830 --> 00:31:37.640 some of these focus areas have multiple projects associated 00:31:37.640 --> 00:31:40.530 with them, and conversely, 00:31:40.530 --> 00:31:42.830 some individual Commission projects 00:31:42.830 --> 00:31:45.510 will touch on more than one focus area, 00:31:45.510 --> 00:31:50.510 but it's these chunks are categories that I think will best 00:31:53.140 --> 00:31:57.720 help us organize our thoughts and plans moving forward. 00:31:57.720 --> 00:32:02.720 And we would like to invite parties who are interested 00:32:03.600 --> 00:32:08.600 in giving us their public comments and in, and sharing 00:32:08.920 --> 00:32:10.490 in our deliberative process. 00:32:10.490 --> 00:32:15.490 As you mentioned early in the meeting to use these 00:32:16.490 --> 00:32:21.490 as guideposts along along the road to our work here. 00:32:21.930 --> 00:32:24.937 So the first of these is generation weatherization 00:32:24.937 --> 00:32:26.963 and emergency operations. 00:32:28.530 --> 00:32:33.530 This is going to include a weatherization standards, 00:32:33.810 --> 00:32:36.770 emergency operations standards, and it has two 00:32:36.770 --> 00:32:39.830 specific projects associated with it. 00:32:39.830 --> 00:32:42.630 Rulemakings on both of those topics. 00:32:42.630 --> 00:32:44.233 Or each of those topics rather. 00:32:46.250 --> 00:32:49.210 The second one is interesting. 00:32:49.210 --> 00:32:54.210 I had an extensive analysis and writeup was created 00:32:55.750 --> 00:33:00.430 by our director of infrastructure, Keith and his staff. 00:33:00.430 --> 00:33:05.430 And they made an excellent point that we need to look 00:33:06.930 --> 00:33:09.440 at essential generation load. 00:33:09.440 --> 00:33:13.310 So you spoke earlier of critical load. 00:33:13.310 --> 00:33:16.290 And I think today that has focused 00:33:16.290 --> 00:33:21.290 on and users to who power is critical. 00:33:21.750 --> 00:33:26.750 And we also as this event has taught us need to work our way 00:33:29.050 --> 00:33:34.050 up the supply chain and look at loads of people, businesses 00:33:36.450 --> 00:33:40.340 drawing electric power that is in fact essential 00:33:40.340 --> 00:33:44.423 to keeping everyone else able to draw electric power. 00:33:46.823 --> 00:33:49.850 So these are businesses that provide 00:33:49.850 --> 00:33:53.270 an essential service to keep power plants up and running. 00:33:53.270 --> 00:33:55.490 So gas processing 00:33:55.490 --> 00:33:58.900 certain chemicals that that power plants are needs 00:33:58.900 --> 00:34:00.790 or run and that type of thing. 00:34:00.790 --> 00:34:05.790 So we'd like to sort of establish that as a standalone look 00:34:08.090 --> 00:34:11.230 at critical load of special type of critical load. 00:34:11.230 --> 00:34:16.210 And there are two projects related to that. 00:34:16.210 --> 00:34:19.300 First, is our electric and gas coordination project. 00:34:19.300 --> 00:34:23.090 And in that we will be looking at the work 00:34:23.090 --> 00:34:28.090 of the ERCOT gas electric working group, the TERC 00:34:28.130 --> 00:34:31.320 the Texas Energy Reliability Council, 00:34:31.320 --> 00:34:35.730 and work associated with those two groups. 00:34:35.730 --> 00:34:37.040 Along with other discussions here 00:34:37.040 --> 00:34:40.423 at the Commission that relate to electric gas coordination. 00:34:41.670 --> 00:34:43.700 This second is a review 00:34:43.700 --> 00:34:46.220 of critical load standards and processes. 00:34:46.220 --> 00:34:48.040 And that's where we'll look at. 00:34:48.040 --> 00:34:50.670 In addition to the end use customers who depend 00:34:50.670 --> 00:34:55.670 on receiving electricity for their life at home 00:34:57.820 --> 00:35:02.060 or their business, say a hospital or a police station, 00:35:02.060 --> 00:35:06.990 we will also review these businesses that are critical 00:35:06.990 --> 00:35:09.880 to keeping the power plants up and running. 00:35:09.880 --> 00:35:10.760 That leads us 00:35:10.760 --> 00:35:14.930 on to assist a central customer load and load shed. 00:35:14.930 --> 00:35:19.930 Those are our sort of traditional critical load customers. 00:35:21.020 --> 00:35:24.080 And you know, one of the key things 00:35:24.920 --> 00:35:29.883 that we need to do is determine how we can have 00:35:30.741 --> 00:35:35.741 a two way check point, 00:35:36.160 --> 00:35:39.840 so that not currently the way it works, of course 00:35:39.840 --> 00:35:44.420 is a customer who has electricity 00:35:44.420 --> 00:35:49.420 as a critical need for life or for public safety operations. 00:35:51.460 --> 00:35:53.060 They initiate the process 00:35:53.060 --> 00:35:55.410 and they bring that to the utility. 00:35:55.410 --> 00:35:57.320 We need to come up 00:35:57.320 --> 00:36:02.160 with a method to double check that on both sides. 00:36:02.160 --> 00:36:05.340 So for the utility and others 00:36:05.340 --> 00:36:07.280 in the community that are aware 00:36:07.280 --> 00:36:11.950 of this critical need to help get that process rolling 00:36:11.950 --> 00:36:14.490 so that we can ensure we identify absolutely 00:36:14.490 --> 00:36:17.200 everyone who has a critical need for electricity. 00:36:17.200 --> 00:36:19.040 So that's gonna be a key point 00:36:19.040 --> 00:36:21.513 and in our critical load process. 00:36:23.140 --> 00:36:27.050 I'd like to put a load shed in this category too. 00:36:27.050 --> 00:36:31.520 And this relates to the rolling outages, 00:36:31.520 --> 00:36:33.860 you know what allocation is appropriate 00:36:33.860 --> 00:36:38.860 the duration of any rolling outages that are required, 00:36:39.160 --> 00:36:42.640 how can we make those rolling outages 00:36:42.640 --> 00:36:44.303 for example, more granular. 00:36:45.680 --> 00:36:47.670 I'd like to, for an example, 00:36:47.670 --> 00:36:52.670 there during the event, Thomas, our executive director 00:36:54.530 --> 00:36:57.350 contacted the Texas facilities Commission 00:36:57.350 --> 00:37:00.750 and they were able to switch state buildings 00:37:01.960 --> 00:37:05.950 to a, for lack of a better phrase, low power mode. 00:37:05.950 --> 00:37:08.060 So that we only had safety lighting 00:37:08.060 --> 00:37:11.410 on our thermostats were turned way down, things like that. 00:37:11.410 --> 00:37:14.580 We'd like to explore how we can reduce the load 00:37:14.580 --> 00:37:17.020 on the system from commercial buildings 00:37:17.020 --> 00:37:19.493 buildings like that in a similar way. 00:37:22.090 --> 00:37:26.090 The next category is ERCOT operations. 00:37:26.090 --> 00:37:27.623 This relates to, 00:37:28.520 --> 00:37:32.640 how ERCOT operates the grid and in particular 00:37:35.990 --> 00:37:38.840 their designation of emergency conditions 00:37:38.840 --> 00:37:42.840 and what's the appropriate standards are there. 00:37:42.840 --> 00:37:45.520 There clearly Nerf the North American Electric 00:37:45.520 --> 00:37:49.830 Reliability Council prescribes the definitions 00:37:49.830 --> 00:37:51.920 of the energy emergency alerts. 00:37:51.920 --> 00:37:56.920 But whether the ERCOT protocols implement those definitions 00:37:58.690 --> 00:38:00.230 in a way that's appropriate for Texans 00:38:00.230 --> 00:38:02.080 this is something we like to look at. 00:38:03.990 --> 00:38:06.933 Next is communications and governance. 00:38:08.160 --> 00:38:12.997 This relates to communications among all parties 00:38:12.997 --> 00:38:17.997 in the electric market, utilities, retailers, municipals, 00:38:18.110 --> 00:38:20.857 cooperatives, the Commission, the legislature, the public 00:38:20.857 --> 00:38:25.857 the media, all communications amplifying emergency messages 00:38:27.010 --> 00:38:32.010 among these parties and ensuring 00:38:32.180 --> 00:38:34.410 that Texans get the information they need 00:38:34.410 --> 00:38:36.543 when I into an emergency is eminent. 00:38:37.550 --> 00:38:42.550 Similarly, the archive governance process communications 00:38:44.710 --> 00:38:49.710 among those stakeholder groups and participation and working 00:38:51.400 --> 00:38:55.220 through the stakeholder protocol making process 00:38:55.220 --> 00:38:58.723 is definitely something that requires examination. 00:39:00.240 --> 00:39:05.240 The next one on the list is market settlements. 00:39:05.600 --> 00:39:10.600 This is how ERCOT handles the financial aspects 00:39:10.950 --> 00:39:15.763 of the market, whether the rules are appropriate, 00:39:17.730 --> 00:39:22.090 whether the uplift makes make sense. 00:39:22.090 --> 00:39:24.020 And now that we know what we know 00:39:24.020 --> 00:39:26.773 in terms of having worked through this event. 00:39:28.110 --> 00:39:31.420 The remaining two items are wholesale market design 00:39:31.420 --> 00:39:32.973 and the retail market. 00:39:34.720 --> 00:39:36.970 Wholesale market design, 00:39:36.970 --> 00:39:39.740 we'll look at things like... 00:39:39.740 --> 00:39:41.227 We'll look at the rules of the Commission 00:39:41.227 --> 00:39:43.850 and the protocols of ERCOT as they relate 00:39:43.850 --> 00:39:45.600 to the wholesale electric market 00:39:46.990 --> 00:39:49.223 including pricing mechanisms. 00:39:50.470 --> 00:39:54.463 Finally, retail market is where we'll examine. 00:39:55.631 --> 00:39:57.890 I think a lot of the items we've heard from 00:39:57.890 --> 00:39:59.850 on the public comment today, 00:39:59.850 --> 00:40:04.354 that the types of products that are appropriate, 00:40:04.354 --> 00:40:09.354 the disclosures associated with them, customer protections, 00:40:11.051 --> 00:40:14.240 for example, at the beginning of COVID, 00:40:14.240 --> 00:40:16.590 and then during this emergency, 00:40:16.590 --> 00:40:21.590 we invoked a set of emergency customer protections 00:40:22.370 --> 00:40:24.800 during each of those disasters. 00:40:24.800 --> 00:40:27.900 Should there be a defined set of those, 00:40:27.900 --> 00:40:30.290 that we flipped the switch on 00:40:30.290 --> 00:40:32.860 whenever a disaster arises. 00:40:32.860 --> 00:40:33.840 That's an example 00:40:33.840 --> 00:40:36.693 of a question we would discuss in that topic. 00:40:38.060 --> 00:40:38.893 That's it. 00:40:38.893 --> 00:40:39.726 Thank you so much. 00:40:39.726 --> 00:40:41.310 Thank you so much, Connie. 00:40:41.310 --> 00:40:45.620 I know those are all very important items 00:40:45.620 --> 00:40:46.690 and I know it's a lot 00:40:46.690 --> 00:40:48.090 and I know that you guys can handle it. 00:40:48.090 --> 00:40:50.770 And I'm very proud of the work you're doing. 00:40:50.770 --> 00:40:52.740 Thank you, sir. 00:40:52.740 --> 00:40:57.740 Next, I asked Hortest last week 00:40:58.210 --> 00:41:02.320 or two weeks ago to just start 00:41:02.320 --> 00:41:05.700 up a forensic audit of the ERCOT market process. 00:41:05.700 --> 00:41:08.758 And I'd like him to give us a very brief update on that 00:41:08.758 --> 00:41:10.440 just to make sure we keep our eyes on it. 00:41:10.440 --> 00:41:11.480 Sure, thank you chairman. 00:41:11.480 --> 00:41:15.210 So I've had conversations with deputy comptroller, 00:41:15.210 --> 00:41:18.260 Lisa Craven, and the Sao with Lisa Collier. 00:41:18.260 --> 00:41:22.620 They advise me and gave me contacts at different audit shops 00:41:22.620 --> 00:41:25.883 around town, through conversations with them, 00:41:26.738 --> 00:41:28.160 what was told to me, it would be most important 00:41:28.160 --> 00:41:32.000 was really refining our scope of work on this. 00:41:32.000 --> 00:41:35.730 So we are internally to refine that scope as best 00:41:35.730 --> 00:41:38.340 as possible with Adrian and Brad and staff, 00:41:38.340 --> 00:41:41.480 so that we can truly look at the settlement process 00:41:41.480 --> 00:41:43.460 and all the finances that are taught the goal 00:41:43.460 --> 00:41:47.036 at this point is to have something ready to post an RFP 00:41:47.036 --> 00:41:48.860 by the end of next week, I've been told 00:41:48.860 --> 00:41:52.160 by an expedited timeline with that posting, 00:41:52.160 --> 00:41:53.330 we can get a report 00:41:53.330 --> 00:41:56.440 by the end of the legislative session to numbers. 00:41:56.440 --> 00:41:57.389 That's great. 00:41:57.389 --> 00:41:59.055 Thank you for that. 00:41:59.055 --> 00:42:00.336 I think that scoping is very important 00:42:00.336 --> 00:42:02.134 and it's important to think about it ahead of time, 00:42:02.134 --> 00:42:04.985 because I know what this is just, I know you agree with me. 00:42:04.985 --> 00:42:06.300 Like, I don't want it to just be a show on it. 00:42:06.300 --> 00:42:09.180 It's like, see, we're working, look, we audited the mic. 00:42:09.180 --> 00:42:11.060 Like let's get some real good stuff that we can give 00:42:11.060 --> 00:42:12.290 to the legislature. 00:42:12.290 --> 00:42:14.010 And I think scoping it right. 00:42:14.010 --> 00:42:17.420 Yeah, and I think there's an EDA down quickly, 00:42:17.420 --> 00:42:18.897 but as with most things 00:42:18.897 --> 00:42:19.890 I think it's important to get it. 00:42:19.890 --> 00:42:21.800 Not just right now, but also right. 00:42:21.800 --> 00:42:23.410 And so that that's the aim of this. 00:42:23.410 --> 00:42:24.910 Great, excellent, thank you. 00:42:26.000 --> 00:42:28.297 Okay, well, we're not gonna be taking up items four or five 00:42:28.297 --> 00:42:31.490 six, seven, eight, nine, 10, 11, 12, 13, 14, and 15. 00:42:31.490 --> 00:42:33.050 Who said that better? 00:42:33.050 --> 00:42:36.000 Steven, I guess we have no reason to have a closed session. 00:42:37.630 --> 00:42:39.228 No, sir, I don't think we did. 00:42:39.228 --> 00:42:42.040 Okay, and with that... 00:42:42.040 --> 00:42:45.103 Oh is there anything else before I adjourn, anybody? 00:42:46.010 --> 00:42:48.040 Let me just make note to one of the callers 00:42:48.040 --> 00:42:49.320 about how to keep engaged. 00:42:49.320 --> 00:42:52.770 We have started a February 2021 Winter Event Page 00:42:52.770 --> 00:42:54.040 on our website, 00:42:54.040 --> 00:42:56.700 we are going to have updates on projects on there 00:42:56.700 --> 00:42:58.390 and we're also gonna do an FAQ. 00:42:58.390 --> 00:43:01.260 So a lot of questions from like Carol Budzinski. 00:43:01.260 --> 00:43:03.150 We will put on there and have answers to 00:43:03.150 --> 00:43:06.350 so we can get information out to public. 00:43:06.350 --> 00:43:07.183 That's excellent. 00:43:07.183 --> 00:43:09.189 Thank you very much, Thomas. 00:43:09.189 --> 00:43:10.189 Anyone else? 00:43:11.027 --> 00:43:12.256 Okay, with that, this meeting 00:43:12.256 --> 00:43:14.663 with Public Utility Commission of Texas is adjourned.